Vonage API experienced a major incident on July 24, 2026 affecting Multiple Services Affected, lasting 2h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 24, 2026, 11:19 AM UTC
We are aware of issues that may be impacting traffic for all products in the Oregon Data Center (US4). We are working to resolve the issue as soon as possible. We’ll provide further updates. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.
- monitoring Jul 24, 2026, 11:23 AM UTC
Vonage services continue to show signs of recovery following today's interruption in the Oregon Data Center (US4). We'll continue to provide further updates here within 2 hours and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.
- monitoring Jul 24, 2026, 01:03 PM UTC
Vonage services continue to show signs of recovery following today's interruption in the Oregon Data Center (US4). We'll continue to provide further updates here within 1 hour and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.
- resolved Jul 24, 2026, 02:13 PM UTC
Vonage services have been fully restored following today’s service interruption, which began at 2026-07-24 10:56 UTC. Full resolution has been confirmed effective 11:14 UTC, with a minor recurrence observed at 11:55 UTC. Impacted customers will receive a formal RFO. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.