Vonage API incident

Belgium SMS - Delivery degradation towards Proximus, Telenet, Base networks

Vonage API experienced a minor incident on August 19, 2026 affecting SMS Europe, lasting 18h 47m. The incident has been resolved; the full update timeline is below.

Started: Aug 19, 2026, 06:17 AM UTC
Resolved: Aug 20, 2026, 01:05 AM UTC
Duration: 18h 47m
Detected by Pingoru: Aug 19, 2026, 06:17 AM UTC

Affected components

SMS Europe

Update timeline

investigating Aug 19, 2026, 06:17 AM UTC

We are currently observing SMS delivery degradation towards Proximus, Telenet, Base network. You may experience failures or delays for Outbound SMS sending towards Proximus, Telenet, Base network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
monitoring Aug 19, 2026, 01:22 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Aug 20, 2026, 01:05 AM UTC

This incident has been resolved.