Vonage API incident

USA SMS - Delivery degradation affecting 10DLC messages for all networks

Minor Resolved View vendor source →

Vonage API experienced a minor incident on August 24, 2026 affecting SMS North America, lasting 2h 28m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2026, 10:55 AM UTC
Resolved
Aug 24, 2026, 01:23 PM UTC
Duration
2h 28m
Detected by Pingoru
Aug 24, 2026, 10:55 AM UTC

Affected components

SMS North America

Update timeline

  1. investigating Aug 24, 2026, 10:55 AM UTC

    We have been notified by our supplier about delivery degradation for 10DLC messages sent from and towards USA all networks. We are working with our carrier partners to resolve the issue and will provide an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. investigating Aug 24, 2026, 12:25 PM UTC

    We are working with our supplier/partner towards resolution of the issue. We will keep you posted as soon as we have update from them.

  3. resolved Aug 24, 2026, 01:23 PM UTC

    This incident has been resolved.