Vonage API incident

South Africa SMS - Delivery degradation towards MTN network

Vonage API experienced a minor incident on July 9, 2026 affecting SMS Middle East & Africa, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started: Jul 09, 2026, 08:07 AM UTC
Resolved: Jul 09, 2026, 09:41 AM UTC
Duration: 1h 34m
Detected by Pingoru: Jul 09, 2026, 08:07 AM UTC

Affected components

SMS Middle East & Africa

Update timeline

investigating Jul 09, 2026, 08:07 AM UTC

Please be advised that we have been notified of a message delivery degradation towards MTN network in South Africa. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
monitoring Jul 09, 2026, 08:43 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Jul 09, 2026, 09:41 AM UTC

This incident has been resolved.