Vonage API incident

United Kingdom SMS & Voice - Degradation affecting Lycamobile

Minor Resolved View vendor source →

Vonage API experienced a minor incident on July 3, 2026 affecting SMS Europe, lasting 10h 37m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2026, 10:09 PM UTC
Resolved
Jul 04, 2026, 08:47 AM UTC
Duration
10h 37m
Detected by Pingoru
Jul 03, 2026, 10:09 PM UTC

Affected components

SMS Europe

Update timeline

  1. investigating Jul 03, 2026, 10:09 PM UTC

    We are currently observing SMS delivery degradation towards Lycamobile network. You may experience missing and delayed messages and delivery receipts for outbound messages. We are monitoring closely to resolve the issue and will provide update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Jul 04, 2026, 08:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 04, 2026, 08:47 AM UTC

    This incident has been resolved.