Vonage API incident

China SMS - Delivery degradation of Pre-Registered brands toward China Mobile

Minor Resolved View vendor source →

Vonage API experienced a minor incident on July 1, 2026 affecting SMS APAC, lasting 3h 19m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2026, 12:49 AM UTC
Resolved
Jul 01, 2026, 04:09 AM UTC
Duration
3h 19m
Detected by Pingoru
Jul 01, 2026, 12:49 AM UTC

Affected components

SMS APAC

Update timeline

  1. investigating Jul 01, 2026, 12:49 AM UTC

    Please be advised that we are observing SMS delivery degradation for domestic pre-registered brands towards China. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Jul 01, 2026, 03:12 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 01, 2026, 04:09 AM UTC

    This incident has been resolved.