Vonage API incident

Whatsapp Media Message Delivery Errors

Notice Resolved View vendor source →

Vonage API experienced a notice incident on June 16, 2026 affecting Whatsapp Connectivity, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2026, 06:01 PM UTC
Resolved
Jun 16, 2026, 06:23 PM UTC
Duration
22m
Detected by Pingoru
Jun 16, 2026, 06:01 PM UTC

Affected components

Whatsapp Connectivity

Update timeline

  1. monitoring Jun 16, 2026, 06:01 PM UTC

    Thank you for your patience following our third party's reported service interruption earlier today which may have impacted your WhatsApp services. Our third party has identified the issue and applied initial mitigations, and continues to report early signs of recovery across affected services. We remain engaged with them as recovery continues. We'll provide further updates once full service is restored. If you have any questions, please contact api.support.vonage.com.

  2. resolved Jun 16, 2026, 06:23 PM UTC

    Vonage services have been fully restored following today's service interruption reported by our third party, which began at 2026-06-16 14:40 UTC. Full resolution of the incident has been confirmed effective 2026-06-16 16:50 UTC. You will receive a formal RFO. Thank you for your patience and understanding as we worked with our third party to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.