Vonage API incident

Brazil SMS - Delivery degradation affecting Claro Brazil

Minor Resolved View vendor source →

Vonage API experienced a minor incident on May 27, 2026 affecting SMS Latin America, lasting 2h 49m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2026, 10:08 AM UTC
Resolved
May 27, 2026, 12:58 PM UTC
Duration
2h 49m
Detected by Pingoru
May 27, 2026, 10:08 AM UTC

Affected components

SMS Latin America

Update timeline

  1. investigating May 27, 2026, 10:08 AM UTC

    Please be informed that we are currently observing SMS delivery degradation towards Claro Brazil. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact [email protected] if you have any questions.

  2. monitoring May 27, 2026, 12:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 27, 2026, 12:58 PM UTC

    This incident has been resolved.