Vonage API incident

France SMS - Delivery degradation towards Bouygues Telecom

Minor Resolved View vendor source →
Started
Mar 19, 2026, 05:42 AM UTC
Resolved
Mar 19, 2026, 11:19 AM UTC
Duration
5h 36m
Detected by Pingoru
Mar 19, 2026, 05:42 AM UTC

Affected components

SMS Europe

Update timeline

  1. investigating Mar 19, 2026, 05:42 AM UTC

    We are currently observing SMS delivery degradation towards France Bouygues which is impacting SMS traffic. You may experience missing and delayed messages and delivery receipts for outbound messages to Bouygues numbers. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Mar 19, 2026, 08:00 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 19, 2026, 11:19 AM UTC

    This incident has been resolved.

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