Vonage API incident

France SMS - Delivery degradation towards Bouygues Telecom

Vonage API experienced a minor incident on March 19, 2026 affecting SMS Europe, lasting 5h 36m. The incident has been resolved; the full update timeline is below.

Started: Mar 19, 2026, 05:42 AM UTC
Resolved: Mar 19, 2026, 11:19 AM UTC
Duration: 5h 36m
Detected by Pingoru: Mar 19, 2026, 05:42 AM UTC

Affected components

SMS Europe

Update timeline

investigating Mar 19, 2026, 05:42 AM UTC

We are currently observing SMS delivery degradation towards France Bouygues which is impacting SMS traffic. You may experience missing and delayed messages and delivery receipts for outbound messages to Bouygues numbers. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
monitoring Mar 19, 2026, 08:00 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Mar 19, 2026, 11:19 AM UTC

This incident has been resolved.