Vonage API incident

Mexico SMS - Delivery Degradation towards Altan Redes Mexico

Minor Resolved View vendor source →

Vonage API experienced a minor incident on March 24, 2026 affecting SMS North America, lasting 2h 2m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2026, 10:12 PM UTC
Resolved
Mar 25, 2026, 12:15 AM UTC
Duration
2h 2m
Detected by Pingoru
Mar 24, 2026, 10:12 PM UTC

Affected components

SMS North America

Update timeline

  1. investigating Mar 24, 2026, 10:12 PM UTC

    We have been informed by our suppliers about an issue affecting Altan Redes Mexico. As a result of this issue, inbound/outbound messages may be impacted due to delivery delays and non-delivery. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Mar 24, 2026, 11:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 25, 2026, 12:15 AM UTC

    This incident has been resolved.