Vonage API incident

Verify API - WhatsApp Channel Issues

Minor Resolved View vendor source →

Vonage API experienced a minor incident on March 25, 2026 affecting Verify V2, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2026, 05:27 PM UTC
Resolved
Mar 25, 2026, 05:49 PM UTC
Duration
22m
Detected by Pingoru
Mar 25, 2026, 05:27 PM UTC

Affected components

Verify V2

Update timeline

  1. identified Mar 25, 2026, 05:27 PM UTC

    We are currently investigating an issue affecting WhatsApp verification functionality starting 2026-03-25T16:40:00 in the Verify API v2. We will provide updates as more information becomes available. If you have any questions, please contact [email protected]

  2. resolved Mar 25, 2026, 05:49 PM UTC

    Vonage services have been fully restored following today's service interruption, which began at 2026-03-25 16:40:00 UTC. Full resolution has been confirmed effective 2026-03-03T17:10:00 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact [email protected]