Vonage API incident

France Silent Authentication - Service degradation affecting Bouygues Telecom

Notice Resolved View vendor source →

Vonage API experienced a notice incident on April 1, 2026 affecting Verify SilentAuth Europe, lasting 5h 15m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2026, 06:11 PM UTC
Resolved
Apr 01, 2026, 11:27 PM UTC
Duration
5h 15m
Detected by Pingoru
Apr 01, 2026, 06:11 PM UTC

Affected components

Verify SilentAuth Europe

Update timeline

  1. investigating Apr 01, 2026, 06:11 PM UTC

    We are currently experiencing degradation of the Silent Authentication service, which is affecting the Bouygues Telecom network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact [email protected] if you have any questions.

  2. monitoring Apr 01, 2026, 10:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 01, 2026, 11:27 PM UTC

    This incident has been resolved.