Vonage API incident

Greece SMS - Degradation towards Cosmote network

Minor Resolved View vendor source →

Vonage API experienced a minor incident on April 12, 2026 affecting SMS Europe, lasting 2h 49m. The incident has been resolved; the full update timeline is below.

Started
Apr 12, 2026, 12:18 PM UTC
Resolved
Apr 12, 2026, 03:08 PM UTC
Duration
2h 49m
Detected by Pingoru
Apr 12, 2026, 12:18 PM UTC

Affected components

SMS Europe

Update timeline

  1. investigating Apr 12, 2026, 12:18 PM UTC

    Please be advised that we are observing message delivery degradation towards Cosmote Greece. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact [email protected] if you have any questions.

  2. monitoring Apr 12, 2026, 01:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 12, 2026, 03:08 PM UTC

    This incident has been resolved.