Vonage API incident

Bangladesh SMS - Delivery degradation towards Banglalink network

Minor Resolved View vendor source →

Vonage API experienced a minor incident on April 15, 2026 affecting SMS APAC, lasting 2h 42m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2026, 01:43 AM UTC
Resolved
Apr 15, 2026, 04:25 AM UTC
Duration
2h 42m
Detected by Pingoru
Apr 15, 2026, 01:43 AM UTC

Affected components

SMS APAC

Update timeline

  1. investigating Apr 15, 2026, 01:43 AM UTC

    Please be advised that we are observing message delivery degradation towards Bangladesh Banglalink network . We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact https://www.vonage.com/support/

  2. monitoring Apr 15, 2026, 02:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 15, 2026, 04:25 AM UTC

    This incident has been resolved.