Vonage API incident

Taiwan SMS - Delivery degradation of Domestic Pre-Registered Brands

Vonage API experienced a minor incident on October 6, 2026 affecting SMS APAC, lasting 4h 39m. The incident has been resolved; the full update timeline is below.

Started: Oct 06, 2026, 08:42 AM UTC
Resolved: Oct 06, 2026, 01:21 PM UTC
Duration: 4h 39m
Detected by Pingoru: Oct 06, 2026, 08:42 AM UTC

Affected components

SMS APAC

Update timeline

investigating Oct 06, 2026, 08:42 AM UTC

Please be advised that we are observing SMS delivery degradation for domestic pre-registered brands towards Taiwan. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
monitoring Oct 06, 2026, 01:05 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Oct 06, 2026, 01:21 PM UTC

This incident has been resolved.