Volusion experienced a minor incident on February 13, 2025 affecting Merchant Storefronts, lasting 3h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Merchant Storefronts
Update timeline
- investigating Feb 13, 2025, 04:28 PM UTC
Some stores currently using Site Designer are experiencing errors, we are actively investigating.
- monitoring Feb 13, 2025, 05:23 PM UTC
We have identified the issue and restored service to affected stores. We are continuing to monitor for any issues.
- resolved Feb 13, 2025, 07:51 PM UTC
This issue has been resolved.