Volusion experienced a minor incident on February 17, 2025 affecting Merchant Storefronts, lasting 21h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Merchant Storefronts
Update timeline
- investigating Feb 17, 2025, 04:53 PM UTC
We are aware of sites using site designer are experiencing 502 errors. We are currently investigating and will update here when we have more information.
- monitoring Feb 17, 2025, 05:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 18, 2025, 02:38 PM UTC
This incident has been resolved.