Volusion experienced a major incident on February 20, 2025 affecting Merchant Storefronts, lasting 22h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Merchant Storefronts
Update timeline
- investigating Feb 20, 2025, 04:48 PM UTC
Some sites with Site Designer may be experiencing errors with their storefronts. We are currently investigating this issue and will provide updates as soon as possible.
- monitoring Feb 20, 2025, 05:39 PM UTC
We have implemented a fix and are continuing to monitor. Affected storefronts should now be functional.
- monitoring Feb 20, 2025, 05:39 PM UTC
We have implemented a fix and are continuing to monitor. Affected storefronts should now be functional.
- resolved Feb 21, 2025, 03:44 PM UTC
This incident has been resolved.