Volusion incident

Some Site Designer Stores and V2 Stores Experiencing Slowness Or Errors

Critical Resolved View vendor source →

Volusion experienced a critical incident on February 28, 2025 affecting Merchant Storefronts, lasting 4h 5m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2025, 03:50 PM UTC
Resolved
Feb 28, 2025, 07:55 PM UTC
Duration
4h 5m
Detected by Pingoru
Feb 28, 2025, 03:50 PM UTC

Affected components

Merchant Storefronts

Update timeline

  1. investigating Feb 28, 2025, 03:50 PM UTC

    We are investigating reports from some Site Designer and V2 stores regarding errors and slowness. We'll post updates here as they become available.

  2. resolved Feb 28, 2025, 07:55 PM UTC

    This incident has been resolved.