Volusion experienced a critical incident on March 4, 2025 affecting Merchant Storefronts, lasting 7h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Merchant Storefronts
Update timeline
- investigating Mar 04, 2025, 02:41 PM UTC
Some stores are experiencing errors adding products to carts. We are actively investigating this issue.
- monitoring Mar 04, 2025, 03:18 PM UTC
A fix has been implemented and products are able to be added to carts in affected stores. We are continuing to monitor.
- resolved Mar 04, 2025, 09:43 PM UTC
This issue has been resolved.