Volusion incident

Partial outages on stores using Site Designer

Notice Resolved View vendor source →

Volusion experienced a notice incident on March 13, 2025 affecting Merchant Storefronts, lasting 3h 35m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2025, 06:19 PM UTC
Resolved
Mar 13, 2025, 09:55 PM UTC
Duration
3h 35m
Detected by Pingoru
Mar 13, 2025, 06:19 PM UTC

Affected components

Merchant Storefronts

Update timeline

  1. investigating Mar 13, 2025, 06:19 PM UTC

    We are noticing partial outages on stores using site designer. We are currently investigating and will update you here as soon as possible.

  2. identified Mar 13, 2025, 06:34 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 13, 2025, 07:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 13, 2025, 09:55 PM UTC

    This incident has been resolved.