Volusion incident

Some Sites May Be Down

Critical Resolved View vendor source →

Volusion experienced a critical incident on March 30, 2025 affecting Merchant Storefronts, lasting 1d 16h. The incident has been resolved; the full update timeline is below.

Started
Mar 30, 2025, 10:56 PM UTC
Resolved
Apr 01, 2025, 03:07 PM UTC
Duration
1d 16h
Detected by Pingoru
Mar 30, 2025, 10:56 PM UTC

Affected components

Merchant Storefronts

Update timeline

  1. investigating Mar 30, 2025, 10:56 PM UTC

    We are receiving alerts that some stores may be down with a general error and reference number given. We are investigating and will post updates here as they become available.

  2. monitoring Mar 30, 2025, 11:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 01, 2025, 03:07 PM UTC

    This incident has been resolved.