Volusion experienced a major incident on April 15, 2025 affecting Merchant Storefronts, lasting 3h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Merchant Storefronts
Update timeline
- investigating Apr 15, 2025, 05:51 PM UTC
Some site designer stores may be experiencing intermittent downtime. We are working to resolve this issue as soon as possible and will provide ongoing updates.
- monitoring Apr 15, 2025, 07:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 15, 2025, 09:46 PM UTC
This incident has been resolved.