Volusion incident

Partial outages on stores using Site Designer

Major Resolved View vendor source →

Volusion experienced a major incident on April 23, 2025 affecting Merchant Storefronts, lasting 17h 13m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2025, 09:43 PM UTC
Resolved
Apr 24, 2025, 02:57 PM UTC
Duration
17h 13m
Detected by Pingoru
Apr 23, 2025, 09:43 PM UTC

Affected components

Merchant Storefronts

Update timeline

  1. investigating Apr 23, 2025, 09:43 PM UTC

    We are noticing partial outages on stores using site designer. We are currently investigating and will update you here as soon as possible.

  2. monitoring Apr 23, 2025, 10:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 24, 2025, 02:57 PM UTC

    This incident has been resolved.