Volusion incident

Some Site Designer Stores May Experience Intermittent Connectivity

Notice Resolved View vendor source →

Volusion experienced a notice incident on April 27, 2025 affecting Merchant Storefronts, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2025, 02:46 PM UTC
Resolved
Apr 28, 2025, 04:12 PM UTC
Duration
1d 1h
Detected by Pingoru
Apr 27, 2025, 02:46 PM UTC

Affected components

Merchant Storefronts

Update timeline

  1. investigating Apr 27, 2025, 02:46 PM UTC

    Our teams were alerted to an incident that could impact the connectivity of some Site Designer stores. We will post here as updates become available.

  2. identified Apr 27, 2025, 04:04 PM UTC

    We've stabilized the application while we work on a more permanent fix.

  3. monitoring Apr 27, 2025, 04:18 PM UTC

    We are monitoring the stability for any further issues.

  4. monitoring Apr 28, 2025, 02:55 PM UTC

    We have identified a root cause and are working on a permanent fix. We'll continue to monitor for stability and post updates here as they become available.

  5. resolved Apr 28, 2025, 04:12 PM UTC

    This incident has been resolved.