Volusion experienced a critical incident on June 12, 2025 affecting Merchant Storefronts, lasting 3h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2025, 06:12 PM UTC
Some sites are currently experiencing downtime, we are currently investigating this issue and will post updates as soon as further information is available.
- identified Jun 12, 2025, 06:52 PM UTC
The issue has been identified. Google Cloud Platform, a major cloud hosting provider, is having a major outage, which is affecting other providers like Cloudflare. We apologize for the inconvenience. You can track the progress of this outage at the following sites: Pingdom Outage Tracker: https://www.pingdom.com/outages/ Cloudflare Status Page https://www.cloudflarestatus.com/ Google Cloud Platform https://status.cloud.google.com/
- monitoring Jun 12, 2025, 08:29 PM UTC
Sites are coming back up as Google Cloud recovers from the incident. We are continuing to monitor and you can track the progress of this outage at: Pingdom Outage Tracker: https://www.pingdom.com/outages/ Cloudflare Status Page https://www.cloudflarestatus.com/ Google Cloud Platform https://status.cloud.google.com/
- resolved Jun 12, 2025, 09:52 PM UTC
This incident has been resolved and all sites should be functional.