Volusion experienced a major incident on June 19, 2025 affecting Merchant Dashboard, lasting 1h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Merchant Dashboard
Update timeline
- investigating Jun 19, 2025, 05:19 PM UTC
We are receiving reports from merchants that they are getting an error when attempting to log into the admin area of their store. We are currently investigating this and will update you here as soon as possible.
- investigating Jun 19, 2025, 05:46 PM UTC
We have resolved the issue and are continuing to monitor.
- monitoring Jun 19, 2025, 05:47 PM UTC
A fix has been implemented.
- resolved Jun 19, 2025, 07:00 PM UTC
This incident has been resolved.