Volusion incident

Some Site Designer Stores Are Down

Critical Resolved View vendor source →

Volusion experienced a critical incident on June 26, 2025 affecting Merchant Storefronts, lasting 2h 57m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2025, 06:29 PM UTC
Resolved
Jun 26, 2025, 09:27 PM UTC
Duration
2h 57m
Detected by Pingoru
Jun 26, 2025, 06:29 PM UTC

Affected components

Merchant Storefronts

Update timeline

  1. investigating Jun 26, 2025, 06:29 PM UTC

    We are addressing reports that some Site Designer stores were experiencing slowness and missing storefront elements. We will post updates here as they become available.

  2. identified Jun 26, 2025, 06:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 26, 2025, 06:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 26, 2025, 09:27 PM UTC

    This incident has been resolved.