VoIP.ms experienced a minor incident on July 7, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jul 07, 2026, 02:31 PM UTC
Type: Incident Duration: 4 hours and 17 minutes Affected Components: Montreal 07, QC, Montreal 02, QC, Montreal 08, QC, Montreal 05, QC, Montreal 03, QC, Montreal 09, QC, Montreal 10, QC, Montreal 01, QC, Montreal 04, QC, Montreal 06, QC Jul 7, 14:31:37 GMT+0 - Investigating - We are currently aware of a network issue affecting the quality of the calls placed from our Montreal Servers. You may experience issues like dropped calls, choppy voices, silence, busy tone, calls won’t connect, high latency or intermittent connectivity with the server. We reached our provider to learn more about this issue and push for a solution. We’ll provide more updates as soon as they are available. Jul 7, 14:40:37 GMT+0 - Identified - At this time, we observe this issue affecting all Montreal Servers. We are continuing to work on a fix for this incident. Jul 7, 14:51:13 GMT+0 - Identified - We have rerouted traffic on our servers to ensure calls can continue connecting while we work to fully resolve the issue. Jul 7, 18:48:20 GMT+0 - Resolved - This incident has been resolved. Jul 7, 18:48:24 GMT+0 - Resolved - This incident has been resolved.