VoIP.ms incident

Emergency Services - PSAP Incident Notification

Minor Resolved

VoIP.ms experienced a minor incident on September 24, 2026 affecting Voice (Emergency Services (e911)), lasting 7h 49m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2026, 04:15 AM UTC
Resolved
Sep 24, 2026, 12:05 PM UTC
Duration
7h 49m
Detected by Pingoru
Sep 24, 2026, 04:15 AM UTC

Affected components

Voice (Emergency Services (e911))

Update timeline

  1. investigating Sep 24, 2026, 04:15 AM UTC

    _A service disruption has been identified that potentially affects you or your end users; details can be found below._ _Geographic Area and/or PSAPs Potentially Affected:_ "FCC ID 5066 - Dobbs Ferry Village Police Department, NY FCC ID 5068 - Dutchess County Department of Emergency Response, NY FCC ID 5144 - New York State Police-Hawthorne, NY FCC ID 8127 - Orange County Division of Emergency Communications, NY FCC ID 5183 - Putnam County 911, NY FCC ID 5187 - Rockland County Sheriffs Communications, NY FCC ID 5129 - Sullivan County 9-1-1 Center, NY FCC ID 5220 - Ulster County Emergency Communications, NY" _Impact of the issue:_ An issue potentially impacting emergency services to the PSAPs listed above has been identified. Our emergency service provider has gathered to investigate. Next update in one hour. _We’ll continue providing updates regularly and as soon as they become available._

  2. resolved Sep 24, 2026, 12:05 PM UTC

    We are continuing to work on a fix for this incident.