Voipcom Outage History

Started Apr 28, 2026, 04:53 PM UTC· resolved May 01, 2026, 04:56 PM UTC

1. investigating Apr 28, 2026, 04:53 PM UTC

   We are currently investigating an issue where users are experiencing login failures when attempting to sign into the Voipcom plugin. Current Impact: Users may receive error messages or be unable to authenticate within the Click-to-Call extension. The Click-to-Call functionality is currently unavailable for users who are not already signed in.

2. identified Apr 28, 2026, 04:55 PM UTC

   Our upstream partner for the Voipcom plugin has identified the root cause of the login failures. They are currently working on a fix to restore authentication services for the Click-to-Call functionality.

3. resolved May 01, 2026, 04:56 PM UTC

   Our upstream partner for the Voipcom plugin identified an issue with the authentication services. The partner successfully implemented a fix to restore full authentication capabilities, and the Click-to-Call functionality is now operating normally.

Read the full incident report →

Started Jan 14, 2026, 05:21 PM UTC· resolved Jan 14, 2026, 06:18 PM UTC

1. investigating Jan 14, 2026, 05:21 PM UTC

   We are currently investigating reports of login errors affecting our chat platform at chat.voipcom.network. Users may experience "Invalid Credentials," timeout errors, or persistent loading screens when attempting to sign in. Our engineering team is currently triaging the issue to identify the root cause—whether it relates to our authentication service or a database connectivity problem. Impact: Platform: chat.voipcom.network Experience: Users are unable to establish a session or access their chat history. Workaround: At this time, there is no known workaround. We recommend against repeated login attempts to avoid potential temporary IP blocks. We understand how critical communication is to your workflow and are working to resolve this as quickly as possible. We will provide another update as soon as more information becomes available.

2. identified Jan 14, 2026, 05:24 PM UTC

   The root cause of the login errors affecting the VoIPcom Chat platform has been identified. Our engineering team is currently deploying a fix to restore service to both the web portal (chat.voipcom.network) and the VoIPcom Chat mobile app.

3. monitoring Jan 14, 2026, 05:49 PM UTC

   A fix has been successfully deployed to address the login errors affecting chat.voipcom.network and the VoIPcom Chat mobile app. Our internal server logs indicate that the resolution was successful and authentication services are returning to normal operation. We will continue to monitor the platform closely to ensure ongoing stability. If you are still experiencing issues logging in, please try refreshing your browser or restarting the app. If the problem persists, reach out to our Support Team for assistance.

4. resolved Jan 14, 2026, 06:18 PM UTC

   This incident has been resolved.

Read the full incident report →

Started Dec 18, 2025, 08:09 PM UTC· resolved Dec 18, 2025, 10:23 PM UTC

1. investigating Dec 18, 2025, 08:09 PM UTC

   We are currently investigating reports of login errors affecting users on both the desktop and mobile editions of the Voipcom Chat platform. Users may encounter authentication failures or "Application Error" messages when attempting to sign in. Our engineering team is currently triaging the issue to identify the root cause. We apologize for the inconvenience and will provide another update as soon as more information is available.

2. identified Dec 18, 2025, 10:22 PM UTC

   We have successfully identified the root cause of the login errors affecting both the desktop and mobile editions of Voipcom Chat (chat.voipcom.network). Our engineering team has begun implementing a fix to restore service. We will provide another update once the fix has been deployed and we begin the monitoring phase.

3. resolved Dec 18, 2025, 10:23 PM UTC

   The login issues affecting the Voipcom Chat platform (https://chat.voipcom.network/) across both desktop and mobile editions have been fully resolved. Our engineering team has verified that the authentication services are back to 100% functionality. Users should now be able to log in without error. We will continue to monitor the logs for the next hour to ensure total stability. We apologize for the interruption and thank you for your patience while we worked to restore service.

Read the full incident report →

Started Sep 05, 2025, 06:04 PM UTC· resolved Sep 05, 2025, 06:45 PM UTC

1. investigating Sep 05, 2025, 06:04 PM UTC

   We are currently investigating an issue affecting a portion of our texting platform. Some users may experience errors or see a continual loading page. Our engineering team is actively working to identify and resolve the problem. 📩 Subscribe here to receive real-time updates

2. monitoring Sep 05, 2025, 06:17 PM UTC

   The issue causing errors and loading delays in a portion of our texting platform has been fully resolved. All services are now operating normally. Thank you for your patience while we worked to restore functionality.

3. resolved Sep 05, 2025, 06:45 PM UTC

   The earlier issue affecting portions of our texting platform has been fully resolved. Systems have been stable, and no further errors are occurring. We appreciate your patience and understanding during this incident.

Read the full incident report →

Started Jun 12, 2025, 06:29 PM UTC· resolved Jun 12, 2025, 07:59 PM UTC

1. investigating Jun 12, 2025, 06:29 PM UTC

   We are receiving numerous reports that users are unable to log in to web and mobile applications. The error "Invalid e-mail address or password" is displayed Inbound and Outbound messaging appears to be unaffecfted. We are investigating Affected Services https://chat.voipcom.network Voipcom Chat App

2. identified Jun 12, 2025, 06:31 PM UTC

   Google Cloud is down globally. Many public services are currently affected.

3. identified Jun 12, 2025, 06:54 PM UTC

   We are seeing successful logins occurring. We will move this to monitoring once we determine users are successfully accessing the system.

4. identified Jun 12, 2025, 07:10 PM UTC

   We are still observing some Authentication Errors. If you receive an Authentication Failure Please try to Login again. We will continue to provide updates in this status page.

5. monitoring Jun 12, 2025, 07:29 PM UTC

   We are seeing Successful Logins at this time.

6. resolved Jun 12, 2025, 07:59 PM UTC

   This incident has been resolved.

Read the full incident report →