VMware Workspace ONE incident
Omnissa Access and Workspace ONE Hub Services: Login and Launch Issues / Japan (Full Region)
VMware Workspace ONE experienced a minor incident on August 19, 2026 affecting Omnissa Access - Japan, lasting 2h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 19, 2026, 12:06 AM UTC
Omnissa Access and Workspace ONE Hub Services is investigating reports of issues in jp.wss.workspaceone.com. We will provide more information shortly. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
- monitoring Aug 19, 2026, 12:43 AM UTC
Omnissa Access and Workspace ONE Hub Services has completed actions to remediate the issues and confirm that the services are available. Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.
- resolved Aug 19, 2026, 02:47 AM UTC
The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.