VMware Workspace ONE incident

Horizon Cloud Service First-Gen: issue with Console Access login - US and Japan Region

Major Ongoing View vendor source →

VMware Workspace ONE is currently experiencing a major incident affecting Console Access (Horizon Cloud Admin Console) – AP Japan East and Console Access (Horizon Cloud Admin Console) – US West 2 and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
May 14, 2026, 08:02 PM UTC
Resolved
Ongoing
Duration
● 1h 44m
Detected by Pingoru
May 14, 2026, 08:02 PM UTC

Affected components

Console Access (Horizon Cloud Admin Console) – AP Japan EastConsole Access (Horizon Cloud Admin Console) – US West 2Console Access (Horizon Cloud Admin Console) – US North Central (Illinois)

Update timeline

  1. investigating May 14, 2026, 08:02 PM UTC

    Horizon Cloud Service First-Gen is investigating reports of issues with Console Access (Horizon Cloud Admin Console) login. We will provide more information shortly. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

  2. identified May 14, 2026, 09:08 PM UTC

    Horizon Cloud Service First-Gen continues to experience issues. Operations team have identified the issue and are actively working to resolve it.

  3. monitoring May 14, 2026, 09:26 PM UTC

    Horizon Cloud Service First-Gen has completed actions to remediate the issues and confirm that the services are available. Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.