VMware Workspace ONE incident
Horizon Cloud Service Next-Gen: Emergency Infrastructure Maintenance- Maintenance Window: Sunday, November 01, 2026, 11:30 UTC – Japan Region
Ongoing since 12:20 PM UTC, affecting Horizon Cloud Service Next-Gen - Japan and Universal Console - Japan and 1 more.
Horizon Cloud Service Next-Gen is going to perform emergency infrastructure maintenance in the Japan Region during the following maintenance window. Maintenance Window: • Start: Sunday, November 01, 2026, 11:30 UTC • End: Sunday, November 01, 2026, 14:30 UTC Impact: • There is no impact on end-users and their ability to connect to their desktops or applications. • Administrators may experience intermittent failures while performing administrative operations; these are expected to succeed on retry. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems. Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985). Thanks for your patience. Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (https://status.workspaceone.com) until the maintenance activity is complete.
Affected components
Update timeline
- scheduled Oct 30, 2026, 12:20 PM UTC
Horizon Cloud Service Next-Gen is going to perform emergency infrastructure maintenance in the Japan Region during the following maintenance window. Maintenance Window: • Start: Sunday, November 01, 2026, 11:30 UTC • End: Sunday, November 01, 2026, 14:30 UTC Impact: • There is no impact on end-users and their ability to connect to their desktops or applications. • Administrators may experience intermittent failures while performing administrative operations; these are expected to succeed on retry. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems. Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985). Thanks for your patience. Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (https://status.workspaceone.com) until the maintenance activity is complete.
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