VMware Workspace ONE incident
Horizon Cloud Service Next-Gen: Infrastructure Maintenance- Maintenance Window: Thursday, November 05, 2026, 06:30 UTC – US Region
Ongoing since 04:25 PM UTC, affecting Horizon Cloud Service Next-Gen - United States and Universal Console - US.
Horizon Cloud Service Next-Gen is going to perform infrastructure maintenance in the US Region during the following maintenance window. Maintenance Window: • Start: Thursday, November 05, 2026, 06:30 UTC • End: Thursday, November 05, 2026, 08:30 UTC Impact: • There is no impact on end-users and their ability to connect to their desktops or applications. • Administrators may experience intermittent failures while performing administrative operations; these are expected to succeed on retry. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems. Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985). Thanks for your patience. Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (https://status.workspaceone.com) until the maintenance activity is complete.
Affected components
Update timeline
- scheduled Oct 29, 2026, 04:25 PM UTC
Horizon Cloud Service Next-Gen is going to perform infrastructure maintenance in the US Region during the following maintenance window. Maintenance Window: • Start: Thursday, November 05, 2026, 06:30 UTC • End: Thursday, November 05, 2026, 08:30 UTC Impact: • There is no impact on end-users and their ability to connect to their desktops or applications. • Administrators may experience intermittent failures while performing administrative operations; these are expected to succeed on retry. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems. Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985). Thanks for your patience. Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (https://status.workspaceone.com) until the maintenance activity is complete.
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