VMware Workspace ONE incident
Horizon Cloud Service Next-Gen: Emergency Infrastructure Maintenance- Maintenance Window: Saturday, October 31, 2026, 06:30 UTC – US Region
Ongoing since 04:18 PM UTC, affecting Horizon Cloud Service Next-Gen - United States and Universal Console - US and 1 more.
Horizon Cloud Service Next-Gen is going to perform emergency infrastructure maintenance in the US Region during the following maintenance window. Maintenance Window: • Start: Saturday, October 31, 2026, 06:30 UTC • End: Saturday, October 31, 2026, 10:00 UTC Impact: • There is no impact on end-users and their ability to connect to their desktops or applications. • Administrators may experience intermittent failures while performing administrative operations; these are expected to succeed on retry. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems. Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985). Thanks for your patience. Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (https://status.workspaceone.com) until the maintenance activity is complete.
Affected components
Update timeline
- scheduled Oct 29, 2026, 04:18 PM UTC
Horizon Cloud Service Next-Gen is going to perform emergency infrastructure maintenance in the US Region during the following maintenance window. Maintenance Window: • Start: Saturday, October 31, 2026, 06:30 UTC • End: Saturday, October 31, 2026, 10:00 UTC Impact: • There is no impact on end-users and their ability to connect to their desktops or applications. • Administrators may experience intermittent failures while performing administrative operations; these are expected to succeed on retry. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems. Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985). Thanks for your patience. Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (https://status.workspaceone.com) until the maintenance activity is complete.
Your product runs on more than VMware Workspace ONE
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services