Vizion incident

PIL - Degraded connectivity

Resolved after 6 days, affecting Pacific International Line, on December 5, 2024.

identified Dec 05, 2024, 06:26 PM UTC

We are continuing to work on a fix for this issue.

Started
Dec 05, 2024, 06:25 PM UTC
Resolved
Dec 11, 2024, 06:36 PM UTC
Duration
6d
Detected by Pingoru
Dec 05, 2024, 06:25 PM UTC

Affected components

Pacific International Line

Update timeline

  1. identified Dec 05, 2024, 06:25 PM UTC

    Connectivity to Pacific International Lines is degraded and our engineering teams are currently investigating the cause. We will update this incident as soon as more information is available. Vizion references may still be created for PIL shipments during this time and they will be processed for updates once connectivity has been restored.

  2. identified Dec 05, 2024, 06:26 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Dec 11, 2024, 06:36 PM UTC

    This incident has been resolved.

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