Vizion incident
Stalled references for specific carriers not generating new updates
Major Vendor's status page →
Resolved after 20 hours 26 minutes, affecting Tracking API and CMA CGM and 1 more, on July 31, 2025.
We are continuing to monitor for any further issues.
Affected components
Tracking APICMA CGMHapag-LloydMaerskMSC
Update timeline
- monitoring Jul 31, 2025, 07:09 PM UTC
A subset of references for the carriers CMA (CMDU), Hapag-Lloyd (HLCU), Maersk (MAEU), and MSC (MSCU) were identified as being stalled and not being correctly processed in order to generate new tracking updates. A hotfix has been implemented as of 2025-07-30, and we are monitoring the results.
- monitoring Jul 31, 2025, 07:10 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 01, 2025, 03:36 PM UTC
This incident has been resolved.
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