Vivun incident

Downstream Login Outage

Resolved after 5 hours 1 minute, affecting AI Sales Agent, on May 21, 2026.

identified May 21, 2026, 10:35 PM UTC

Tracking at https://status.salesforce.com/incidents/20004038

Started
May 21, 2026, 10:28 PM UTC
Resolved
May 22, 2026, 03:30 AM UTC
Duration
5h 1m
Detected by Pingoru
May 21, 2026, 10:28 PM UTC

Affected components

AI Sales Agent

Update timeline

  1. investigating May 21, 2026, 10:28 PM UTC

    Downstream auth requests to Salesforce are returning sporadic results impacting SSO Login via SF

  2. identified May 21, 2026, 10:35 PM UTC

    Tracking at https://status.salesforce.com/incidents/20004038

  3. resolved May 22, 2026, 12:19 PM UTC

    This incident has been resolved.

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