Resolved after 5 hours 1 minute, affecting AI Sales Agent, on May 21, 2026.
Tracking at https://status.salesforce.com/incidents/20004038
Affected components
AI Sales Agent
Update timeline
- investigating May 21, 2026, 10:28 PM UTC
Downstream auth requests to Salesforce are returning sporadic results impacting SSO Login via SF
- identified May 21, 2026, 10:35 PM UTC
Tracking at https://status.salesforce.com/incidents/20004038
- resolved May 22, 2026, 12:19 PM UTC
This incident has been resolved.
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