Resolved after 5 hours 22 minutes, affecting Web Application, on August 31, 2021.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Aug 31, 2021, 06:17 PM UTC
The team has identified production issues and is working on a fix
- identified Aug 31, 2021, 06:25 PM UTC
There's a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We're investigating the issue and an update will be provided in 30 minutes or sooner if we have more information. More information https://status.salesforce.com/incidents/7719
- identified Aug 31, 2021, 06:43 PM UTC
We're exploring additional issues with AWS connectivity. Further updates will be provided.
- identified Aug 31, 2021, 07:13 PM UTC
We are continuing to work on a fix for this issue.
- identified Aug 31, 2021, 10:13 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Aug 31, 2021, 10:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 31, 2021, 11:40 PM UTC
This incident has been resolved.
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