Vivun had 5 outages in the last 2 years totaling 8h 54m of downtime — averaging 0.2 incidents per month.
There were 5 Vivun outages since November 18, 2025 totaling 8h 54m of downtime. Each is summarised below — incident details, duration, and resolution information.
Downstream auth requests to Salesforce are returning sporadic results impacting SSO Login via SF
Tracking at https://status.salesforce.com/incidents/20004038
This incident has been resolved.
One of our downstream providers is experiencing an outage. During this time Voice and Avatar transcript functionality may behave abnormally. We are monitoring the situation
This incident has been resolved.
We are currently investigating a resource exhaustion issue that is impacting the AI Sales Agent. During this time access and functionality may be impaired
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
We've identified the issue and working to roll out the fix to production
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.