VitalSource incident

The VitalSource Store and Sampling platform is currently down. We are investigating.

Critical Resolved View vendor source →

VitalSource experienced a critical incident on June 26, 2026 affecting Store, Sampling and Ecommerce Platform, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2026, 09:12 AM UTC
Resolved
Jun 26, 2026, 10:11 AM UTC
Duration
58m
Detected by Pingoru
Jun 26, 2026, 09:12 AM UTC

Affected components

Store, Sampling and Ecommerce Platform

Update timeline

  1. investigating Jun 26, 2026, 09:12 AM UTC

    We are currently experiencing a service degradation. We are investigation.

  2. monitoring Jun 26, 2026, 09:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 26, 2026, 10:11 AM UTC

    This incident has been resolved.