Vitally incident

Elevated Analytics API Errors

Resolved after 23 minutes, on October 30, 2024.

resolved Oct 30, 2024, 05:00 PM UTC

We experienced an elevated level of Analytics API errors in our EU region for less than 10 minutes, from 16:45 UTC - 16:53 UTC. Some requests to the Analytics API failed with a 504 error during this time. The error rate has since recovered. We have identified the issue and are working to mitigate it moving forward.

Started
Oct 30, 2024, 04:30 PM UTC
Resolved
Oct 30, 2024, 04:53 PM UTC
Duration
23m
Detected by Pingoru
Oct 30, 2024, 04:30 PM UTC

Update timeline

  1. resolved Oct 30, 2024, 05:00 PM UTC

    We experienced an elevated level of Analytics API errors in our EU region for less than 10 minutes, from 16:45 UTC - 16:53 UTC. Some requests to the Analytics API failed with a 504 error during this time. The error rate has since recovered. We have identified the issue and are working to mitigate it moving forward.

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