Vital experienced a major incident on November 18, 2025 affecting Junction Dashboard (Dashboard), lasting 8h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Junction Dashboard (Dashboard)
Update timeline
- investigating Nov 18, 2025, 03:16 PM UTC
Our Identity Provider (Auth0) uses Cloudflare, which is currently experiencing a global outage. As a consequence, the Junction Dashboard is experiencing issues with respect to authentication (Google Sign-In and Email Magic Link). We are looking into workarounds and monitoring the Cloudflare outage. Note that this affects only the Junction Dashboard. Junction API and Device and Lab Testing data processing are operating normally.