Vital incident

Junction Dashboard sign-in ...

Resolved after 8 hours 19 minutes, affecting Junction Dashboard (Dashboard), on November 18, 2025.

investigating Nov 18, 2025, 03:16 PM UTC

Our Identity Provider (Auth0) uses Cloudflare, which is currently experiencing a global outage. As a consequence, the Junction Dashboard is experiencing issues with respect to authentication (Google Sign-In and Email Magic Link). We are looking into workarounds and monitoring the Cloudflare outage. Note that this affects only the Junction Dashboard. Junction API and Device and Lab Testing data processing are operating normally.

Started
Nov 18, 2025, 03:16 PM UTC
Resolved
Nov 18, 2025, 11:35 PM UTC
Duration
8h 19m
Detected by Pingoru
Nov 18, 2025, 03:16 PM UTC

Affected components

Junction Dashboard (Dashboard)

Update timeline

  1. investigating Nov 18, 2025, 03:16 PM UTC

    Our Identity Provider (Auth0) uses Cloudflare, which is currently experiencing a global outage. As a consequence, the Junction Dashboard is experiencing issues with respect to authentication (Google Sign-In and Email Magic Link). We are looking into workarounds and monitoring the Cloudflare outage. Note that this affects only the Junction Dashboard. Junction API and Device and Lab Testing data processing are operating normally.

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