Resolved after 10 hours 25 minutes, affecting Junction API (US), on December 8, 2025.
PSC Appointment Scheduling API for Quest Diagnostics is experiencing an outage since Sunday December 7 7:08 PM ET. As a result, the following Junction API endpoints are impacted: - /v3/order/psc/appointment/availability - /v3/order/{orderid}/psc/appointment/book - /v3/order/{orderid}/psc/appointment/reschedule - /v3/order/{orderid}/psc/appointment/cancel - /v3/order/psc/appointment/cancellation-reasons - /v3/order/{orderid}/psc/appointment The issues are intermittent and you may observe 500 Internal Server Error responses. Our team has escalated this issue with Quest, and is monitoring the situation for a resolution. We will provide updates as they become available.
Affected components
Update timeline
- investigating Dec 08, 2025, 12:42 AM UTC
PSC Appointment Scheduling API for Quest Diagnostics is experiencing an outage since Sunday December 7 7:08 PM ET. As a result, the following Junction API endpoints are impacted: - /v3/order/psc/appointment/availability - /v3/order/{orderid}/psc/appointment/book - /v3/order/{orderid}/psc/appointment/reschedule - /v3/order/{orderid}/psc/appointment/cancel - /v3/order/psc/appointment/cancellation-reasons - /v3/order/{orderid}/psc/appointment The issues are intermittent and you may observe 500 Internal Server Error responses. Our team has escalated this issue with Quest, and is monitoring the situation for a resolution. We will provide updates as they become available.
Your product runs on more than Vital
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services