Vital experienced a major incident on April 16, 2026 affecting Junction API (US), lasting 1h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Junction API (US)
Update timeline
- investigating Apr 16, 2026, 10:21 PM UTC
Junction has detected an active incident with Quest's booking API. All appointment booking endpoints for Quest (walk-in appointments) are affected. You may experience an increased rate of 5XXs during this period. We've reached out to Quest for further information and resolution. We will keep you posted on further developments. -The Junction Team