Visually.io experienced a major incident on April 7, 2025 affecting Affecting your Live Traffic (Allocator API) and Affecting your Live Traffic (Recommendations API), lasting 2h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Affecting your Live Traffic (Allocator API)Affecting your Live Traffic (Recommendations API)
Update timeline
- investigating Apr 07, 2025, 11:35 PM UTC
We're currently experiencing a partial outage due to issues with Google Cloud Platform (GCP), which is affecting the delivery of user experiences. Our team is actively working on mitigation and monitoring the situation closely.
- resolved Apr 08, 2025, 01:58 AM UTC
The issue with Google Cloud Platform (GCP) has been resolved. All services are now fully operational, and user experiences are being served as expected. We’re continuing to monitor for stability. Thank you for your patience.