Visually.io incident

Recommendations API is down

Major Resolved View vendor source →

Visually.io experienced a major incident on May 3, 2026 affecting Affecting your Live Traffic (Recommendations API), lasting 2m. The incident has been resolved; the full update timeline is below.

Started
May 03, 2026, 07:15 PM UTC
Resolved
May 03, 2026, 07:18 PM UTC
Duration
2m
Detected by Pingoru
May 03, 2026, 07:15 PM UTC

Affected components

Affecting your Live Traffic (Recommendations API)

Update timeline

  1. investigating May 03, 2026, 07:15 PM UTC

    Recommendations API went down.

  2. resolved May 03, 2026, 07:18 PM UTC

    Recommendations API recovered.