Visually.io incident

Allocator API and Recommend...

Major Resolved View vendor source →

Visually.io experienced a major incident on April 8, 2025 affecting Affecting your Live Traffic (Allocator API) and Affecting your Live Traffic (Recommendations API), lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2025, 12:09 AM UTC
Resolved
Apr 08, 2025, 01:55 AM UTC
Duration
1h 45m
Detected by Pingoru
Apr 08, 2025, 12:09 AM UTC

Affected components

Affecting your Live Traffic (Allocator API)Affecting your Live Traffic (Recommendations API)

Update timeline

  1. investigating Apr 08, 2025, 12:09 AM UTC

    Recommendations API went down.

  2. resolved Apr 08, 2025, 01:55 AM UTC

    Allocator API recovered.