Vista Social incident

Reconnection Issues for Some Instagram Profiles

Ongoing since 05:07 PM UTC, affecting Vista Social Web App.

identified Oct 27, 2026, 05:27 PM UTC

We’ve found what’s causing some Instagram profiles to show as disconnected and fail to reconnect. Our team is working on a fix, and we’ll share updates here as we make progress.

Started
Oct 27, 2026, 05:07 PM UTC
Resolved
Ongoing
Duration
● 45m
Detected by Pingoru
Oct 27, 2026, 05:07 PM UTC

Affected components

Vista Social Web App

Update timeline

  1. investigating Oct 27, 2026, 05:07 PM UTC

    We’ve received reports that some Instagram profiles are showing as disconnected in Vista Social, and that reconnecting them isn’t working. Our team is looking into it and we’ll share updates here as we learn more.

  2. identified Oct 27, 2026, 05:27 PM UTC

    We’ve found what’s causing some Instagram profiles to show as disconnected and fail to reconnect. Our team is working on a fix, and we’ll share updates here as we make progress.

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